Shipping Policy

At Lelis, we partner with international suppliers who ship products directly to the address provided at the time of purchase.

Delivery Times The average delivery time is 5 to 12 business days, depending on your location. Once payment is confirmed, order processing and dispatch typically take between 1 and 3 business days.

Tracking All orders include a tracking code, which will be sent to you via email so you can monitor the progress of your delivery.

Partial Shipments If you purchase more than one item, they may arrive in separate packages, each with its own tracking code.

Customs and Taxes In rare cases, customs may apply additional fees or taxes. These costs are the sole responsibility of the customer.

Delivery Address Please review your shipping details carefully before finalizing your purchase. In the event of an incorrect address or the absence of a recipient, the package may be returned to the sender. Any costs associated with a reshipment will be the responsibility of the customer.

Customer Support By making a purchase, the customer automatically accepts the conditions described herein. For any questions, our support team is available via email at lelisbsns@gmail.com.